Welcome to Active Group India Pvt. Ltd.
The Company is registered with all concerned statutory bodies such as labour department, shops and establishments, Police license, Employees’ State Insurance Corporation, Employee’s Provident Fund Organization, Service tax, Income Tax etc., & has obtained all required licenses and certifications necessary for the operation of its services.
Active Group has a strong presence in the market and has earned goodwill & faith from its entire customers for the services rendered.
Active Group is proud to have been a consistent advocate of higher standards of security regulation & enforcement. We believe that higher standards contribute to the provision of a better quality service to our customers, and to a more rewarding & safer working environment for our employees.
Active Group has achieved remarkable growth and is the leading and most respected providers of security and related services in the Business Community.
The company currently has over 800 smartly uniformed, highly trained & strictly supervised security personnel. They are responsible for security & safety of assets, personnel, property against losses due to risks, including theft, pilferage, intrusion, fire & accidents.
We will offer our human assets a challenging & healthy work environment, where individuals are nurtured, performances are rewarded & opportunities are provided for continuous growth & development.
Vision & Mission
To establish Active Group as the No.1 complete security solutions provider in India and build Protection-as a highly reliable brand in the security Industry.
We all from Active Group shall strive towards delighting our customers by providing committed, ethical, efficient & cost effective services while constantly adding value through innovations in our services, up-gradation of our skills and regular training & development programs.
Our Quality Policies
Quality has been the most important feature of our service since inception, which has helped us to gain our customers confidence and their satisfaction. Every endeavor is made to further improve the quality of our services by way of setting, fresh benchmarks, periodical reviews, regular training, close monitoring, and prompt action on customer feedback reports.
The Managers and Active Group employees are regularly trained and acquainted with important and additional skills necessary in discharging the services efficiently to the customers. They are also trained in the latest technologies related to our services, these exercises are regularly conducted by the Organization to enhance the knowledge of our managers and every Active Group employee, This in turn enables them to perform their duties effectively, thereby enhancing the quality of work & maximizing the productivity.
Process Improvements
Active Group adheres to the following guidelines for continuous improvement of services:
- Understand the objectives of customer and its requirement
- Create a vision
- Accumulate data and use it to manage the objective
- Understand the relationship between what is done and what the results are
- Identify root causes
- Develop and test the changed ideas
- Manage changes
- Help to create the means and the method to manage the areas of improvements
Customer Relations
We take pride in providing the highest level of service to our clients and attending to their individual requirements by understanding the client’s need and anticipating requirements. Key to Active Security Services satisfied and growing client base is checked comfort levels of clients and using the feedback constructively to deliver the expected service levels. We at Active Security Services believe in personalization of our services by having regular interaction meetings with clients by different response team & generating regular appraisal of the services from the clients and using the feedback constructively to deliver expected service levels.
